Monday, March 22, 2021

Omnichannel Microsoft Dynamics 365 Customer Service

Omnichannel for Customer Service provides a modern, customizable, high-productivity app that lets agents help customers across different channels via a unified interface. It lets organizations choose the channel that suits their business needs. In this video, get clarity around the current functionality available in one of our newest offerings, Omnichannel for Customer Service.

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Top 3 Challenges in Securing and Governing Data for the Era of AI

AI is accelerating data growth and raising the risk of leakage and oversharing. The Microsoft whitepaper, "Top 3 Challenges in Securing...