Tuesday, February 23, 2021
HP uses artificial intelligence to transform its customer support experience
HP Inc. handles 600 million technical support contacts each year and they want to make each one a satisfying experience for the customer. They built a virtual agent using the Microsoft Dynamics 365 AI solution for customer service to streamline the process. This video explains how.
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Introducing the new sales agent for Dynamics 365: Sales Close Agent
When deals slow down, revenue gets harder to predict. This video shows how the Sales Close Agent in Dynamics 365 Sales iden...
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