Top 3 Open Source CRMs

1. SugarCRM Inc. is the 800-pound gorilla in the open-source CRM category. Founded in 2004 by John Roberts, Clint Oram and Jacob Taylor, the Sugar open-source code has been downloaded more than 3 million times. The company has received $26 million in venture financing and employs more than 100 people. More than 12,000 companies use SugarCRM including Honeywell International, Starbucks Corp., First Federal Bank and BDO Seidman LLP. SugarCRM is written in PHP and is compatible with the MySQL database.

2. SplendidCRM Software Inc.'s development team formed in November 2005. The application is built on the Microsoft platform (Windows, ISS, SQL Server, C# and ASP). Designed for system integrators, SplendidCRM allows administrators to add user-customizable features such as .NET 2.0’s Themes, Web Parts and AJAX. SplendidCRM is positioned as a competitor to SugarCRM, as the two applications share many of the same features. For instance, both offer an Outlook plug-in and the ability to add custom fields.

3. CentricCRM has been around for seven years and has achieved a great deal of stability and robustness. In June 2007, CentricCRM (renamed Concursive as of December 2007) received investment funding from Intel Capital, the venture capital arm of Intel Corp. CentricCRM is aimed at the small-business market, although it has scaled up within Fortune 500 companies. Its more complex features can be turned off if they are not needed, and the administrative console allows for a great deal of customization. The free version comes with five user licenses. Centric CRM is written in Java and is compatible with MySQL databases.

What is a CRM?

1. Customer relationship management (CRM) is a system for managing a company's interactions with current and future customers. It often involves using technology to organize, automate and synchronize sales, marketing, customer service, and technical support.

What is a Power User in Windows

A member of the Power Users group may be able to gain additional rights and permissions on your computer, and may be able to gain complete administrative credentials. A member of the Power Users group may also be able to expose your computer to other security risks, such as running a virus or running a Trojan horse program.

By default, the rights and permissions that are granted to the Power Users group include those rights and permissions that are required to allow members of the Power Users group to modify computer-wide settings, to install drivers, and to run (or install) non-certified programs. For example, a member of the Power Users group could install a malicious program or a DLL, and then cause the administrator or a system service to run the malicious program or the DLL. By using this technique or other techniques, the member of the Power Users group may be able to gain additional rights and permissions on your computer, including complete administrative credentials.

To help prevent this problem, use these methods: 
Do not use the Power Users group.
Deploy certified Microsoft Windows 2000 or Microsoft Windows Server 2003 programs in your enterprise. Programs that are certified for Windows 2000 or Windows Server 2003 are written to avoid requiring unnecessary access or administrator-level credentials.

The Power Users group is a built-in local group that primarily provides backward compatibility for running non-certified (or "legacy") programs. However, members of the Power Users group can also change COM object registrations, change file associations, change Start menu shortcuts, and install drivers for hardware devices. For additional information about the default rights and permissions that are granted to members of the Power Users group, visit the following Microsoft Web sites.

Wiping Out Blackberry Data

To perform a manual wipe of your BlackBerry, you will need to do the following:

- On your main screen, click on Options
- Click on Security Options
- Click on General Settings
- On the Password field, press the options button and select wipe handheld
- You will be prompted to enter "blackberry" (no quotes) to confirm system wipe

** RECOMMENDED TO BE DONE FOR THE FOLLOWING:
- Resale of the Blackberry
- Recycling/Disposal of the Blackberry
- Sending the Blackberry in for service

How to fix Windows Update...

The following script is to reset the Windows Update service on a Windows based machine.


@ECHO OFF
REM ---------------------------------------------------------------------------
REM AUTHOR: Peter A. Koshakji
REM DATE: 6/15/2009
REM Batch file to fix the Windows Update Service Server 2003
REM Examples: Failed Installs/Blank Screen/Active X Issues.
REM Operating Systems: Server 2003 (Standard/Enterprise/Web/Datacenter)
REM http://support.microsoft.com/kb/555989
TITLE Fix Windows Update Service
COLOR 0e
ECHO Reregister DLL files for the windows update service.
regsvr32 c:\windows\system32\vbscript.dll
regsvr32 c:\windows\system32\mshtml.dll
regsvr32 c:\windows\system32\msjava.dll
regsvr32 c:\windows\system32\jscript.dll
regsvr32 c:\windows\system32\msxml.dll
regsvr32 c:\windows\system32\actxprxy.dll
regsvr32 c:\windows\system32\shdocvw.dll

REM Stop the Windows Update Service
net stop wuauserv
REM Start the Windows Update Service
net start wuauserv

REM Stop the Cryptographic Service
net stop cryptsvc

REM Remove the folder \Windows\System32\Catroot2
rmdir /s C:\Windows\System32\Catroot2

REM Rename the \Windows\SoftwareDistribution folder.
move /y C:\Windows\SoftwareDistribution C:\Windows\SoftwareDistribution-backup

REM Start the Cryptographic Service
net start cryptsvc

ECHO Reregister DLL files for the windows update service.
regsvr32 Softpub.dll
regsvr32 Mssip32.dll
regsvr32 Initpki.dll
regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll
regsvr32 Urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Msjava.dll
regsvr32 Actxprxy.dll
regsvr32 Oleaut32.dll
regsvr32 Mshtml.dll
regsvr32 msxml.dll
regsvr32 msxml2.dll
regsvr32 msxml3.dll
regsvr32 Browseui.dll
regsvr32 shell32.dll
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wuweb.dll
regsvr32 jscript.dll
regsvr32 atl.dll
regsvr32 Mssip32.dll

PAUSE

OSI Mnemonics

OSI Mnemonics for the OSI Model1. Physical
2. Link (i.e. Data Link)
3. Network
4. Transport
5. Session
6. Presentation
7. Application

OSI Mnemonics 1-7 of the OSI Model P,L,N(D),T,S,P,A
- Please Do Not Take Sales People's Advice
- People Don't Need This Stuff Presented Anyway
- People Design Networks To Send Packets Accurately
- Please Do Not Throw Sausage Pizza Away