RIPEVA's official blog. Visit us at: www.ripeva.com
"A Different Kind of Company. A Different Kind Of IT."
Monday, September 30, 2024
Build and Modernize Intelligent Apps
Experts agree that cloud migration is an essential element of a digital transformation since it allows teams to take advantage of cloud-native tools and capabilities to modernize and develop intelligent apps. See how to start on the app building and modernization journey in this essential eBook providing an overview of the components, solutions and practices that can drive your transformation.
After reading, reach out to RIPEVA LLC today to set up a no-obligation demo to see what intelligent applications would do for your business.
Microsoft Guided Tours
Watch this interactive tour of MS Dynamics 365 Contact Center for a step-by step look at how Dynamics 365 enabled a modern outdoor apparel company to deliver frictionless experiences across channels, reduce call volume and hold times with intelligent chatbots and voicebots, and empower agents to deliver great service where a human touch is required. With a single view of truth across data and support channels, your contact center leaders will gain powerful insights that help drive efficiency at scale and reduce unnecessary costs.
Reach out to to begin reimagining your customer service operations.
Are you ready to spin up and scale out the modernized apps to drive your business forward? Reply and the Microsoft @Azure experts at RIPEVA LLC will be in touch to guide you on the path to app modernization.
Are you ready to spin up and scale out the modernized apps to drive your business forward? Reply and the Microsoft @Azure experts at RIPEVA LLC will be in touch to guide you on the path to app modernization.
Tuesday, September 24, 2024
The Total Economic Impact™ Of Microsoft Entra
It's difficult to calculate the true costs and benefits of a security solution before you buy. Fortunately, Forrester did it for you. Forrester's Total Economic Impact report on Microsoft Entra ID, a unified identity and access management solution for organizations of all sizes, provides data and insights into the costs and benefits that actual companies experienced in using Microsoft Entra ID. Read this report to get a factual look at what Entra ID can do for your company, including the cost, benefits, flexibility and risk factors that Entra customers experienced.
Tuesday, September 17, 2024
Announcing Dynamics 365 Contact Center - a Copilot-first cloud contact center to transform service experiences - The Official Microsoft Blog
Microsoft Dynamics 365 Contact Center is a Copilot-first contact center solution that delivers generative AI to every customer engagement channel. This standalone Contact Center as a Service (CCaaS) solution enables customers to maximize their current investments by connecting to preferred customer relationship management systems (CRMs) or custom apps. Read this blog article to discover how Generative AI is driving efficiency and reducing costs by transforming customer service and revolutionizing the way contact centers operate — from delivering rich experiences across digital and voice channels that enable customers to resolve their own needs to equipping agents with relevant context within workflow, and ultimately unifying operations. Contact to begin modernizing your customer service operations with Generative AI and Copilot.
Monday, September 16, 2024
The Total Economic Impact™ Of Microsoft Entra
Identity access management (IAM) can have a greater impact on an organization beyond defending against credential theft and other identity-based attacks. In this Forrester Total Economic Impact study, researchers interviewed customers using Microsoft Entra--a cloud-based identity and access management service—to identify the cost and benefits of the Entra family of products. Entra helps organizations strengthen security while simplifying and modernizing the IAM technology stack.
Tuesday, September 10, 2024
Service Sophistication Model: Assess - Transform - Lead
This eBook contains valuable insights on utilizing Dynamics 365 to streamline customer support and drive satisfaction. Read it to learn how integrated AI ensures faster resolution times, personalized service, and predictive care. You will also discover how with Dynamics 365 you can anticipate customer needs and engage with them on their preferred channels, creating a seamless experience across all touchpoints. In short, leveraging the real-time insights in this eBook will lead to better decision-making, improved SLA fulfilment, and a more agile customer service strategy.
Microsoft Partner can help you implement these game-changing solutions. Reach out today. And let's get started transforming your customer service operations.
View: Service Sophistication Model: Assess - Transform - Lead
Monday, September 9, 2024
KPMG transforms customer service, unlocks real-time insights using Microsoft Dynamics 365 Customer Service
If you're looking to transform your customer service operations, the KPMG case study with Microsoft Dynamics 365 is a must-read. This customer story details how KPMG was able to enhance its customer service delivery by leveraging real-time insights and streamlining its operational processes. With Dynamics 365, KPMG not only improved their response times but also achieved a more comprehensive view of customer engagements. Read the full story to see how this transformative approach can be applied within your organization. can help you leverage Dynamics 365 to empower your workforce and satisfy customer needs more effectively. Contact us.
Commercial Bank of Dubai: innovating a future proof banking platform with Microsoft Azure
A rising financial services company in the Middle East quadrupled its client base in four years and needed to upgrade its banking platform. Read about how the Commercial Bank of Dubai relied on Microsoft Azure to upgrade its application infrastructure, improve transaction security and speed and became so customer friendly that a user could open an account in just two minutes using its award-winning mobile banking platform. If you'd like to see what Microsoft Azure can do for your organization, contact RIPEVA LLC today for a complimentary demo.
Monday, September 2, 2024
CARIAD creates a service platform for Volkswagen Group vehicles with Azure and AKS
Today's autos are increasingly reliant on software to meet consumer needs for connectivity, automation and personalization. Take a look at this customer story to see how CARIAD, a subsidiary of the Volkswagen Group, collaborated with Microsoft using Azure and Azure Kubernetes Service to power and accelerate the development and service of vehicle software for Volkswagen's brands.
Subscribe to:
Posts (Atom)
Day in the life of an account executive
Sales productivity often suffers when manual tasks overwhelm account executives. Dynamics 365 changes that by providing AI-driven insights a...
-
Ensuring that only authorized end users and applications can access your enterprise data is fundamental to strong IT security. But tradition...
-
This case study tells the success story of Lars Peterson, a citizen developer and general manager at Reliable Electric in Canada. Teaching h...
-
Dynamics 365 for Sales Professional was built to tackle the biggest challenges faced by sales professionals, especially unclear expectations...