Monday, August 19, 2024
How implementing a trust fabric strengthens identity and network
Ensuring that only authorized end users and applications can access your enterprise data is fundamental to strong IT security. But traditional identity access management (IAM) security comes with multiple challenges, including the rise of AI deepfakes and other AI-enabled threats. In this article, Microsoft explains its zero-trust approach to security.
Tuesday, August 13, 2024
Copilot in Dynamics 365 Customer Service
Discover how you can use the power of generative AI to transform agent experiences with Microsoft Copilot Dynamics 365 Customer Service. View this quick-hitting infographic for an at-a-glance of the impact AI is having on the success of customer service teams and the Copilot in Customer Service capabilities behind it. From finding answers to writing emails to generating actionable analytics for decision-making, Microsoft Copilot Dynamics 365 Customer Service is improving the performance of customer service teams in game-changing ways. Contact us to discuss how RIPEVA LLC can help put the power of generative AI to work for your customer service team.
Monday, August 12, 2024
Paytronix migrates 250 million unique customer profiles to Microsoft Azure within two hours
A major provider of customized digital experiences for restaurant and convenience store guests was exploring the expansion of its services into global markets when it realized it needed a scalable platform that would grow with them. Read this illuminating customer story showing how Paytronix migrated to Microsoft Azure and has seen their platform become faster, more secure and cost efficient.
Microsoft is a Leader in the 2023 Gartner® Magic Quadrant™ for Endpoint Protection Platforms
As a Microsoft Security partner, we're proud - but not surprised - that Microsoft was named a Leader in the "2023 Gartner® Magic Quadrant™ for Endpoint Protection Platforms." Microsoft's advanced endpoint security protection continues to help organizations protect their endpoints against even the most sophisticated attacks. In this article, you'll read about Defender for Endpoint and its many capabilities.
Forrester TEI study shows 315% ROI when modernizing customer service with Microsoft Dynamics 365 Customer Service
Week 1's focus is on "Leveling Up Customer Service with Microsoft Dynamics 365." Microsoft's latest blog post reveals an impressive 315% ROI for businesses that modernize their customer service using Dynamics 365 Customer Service. This comprehensive Forrester TEI study highlights the tangible benefits of upgrading service operations, including improved efficiency and customer satisfaction.
This blog post contains valuable insights that will help you understand the specific financial impacts of implementing Dynamics 365 Customer Service. It's truly an invaluable resource for organizations like yours that are looking to achieve substantial returns on investment through a transformed customer service strategy. is ready to help you explore these benefits and integrate this powerful solution into your business operations. Check it out.
Read on and let us help you transform your service delivery.
Tuesday, August 6, 2024
Magic Quadrant for Sales Force Automation Platforms
Sales force automation (SFA) platforms have been around for years, but they continue to evolve. Thanks to the advent of AI, some applications are also providing intelligent insights, data analysis and content generation - as well as automating routine administrative tasks.
In this Gartner Magic Quadrant for SFA platforms, you'll get the details on the most prominent SFA providers and their solutions, and learn why Microsoft Dynamics 365 Sales was rated a Leader in SFA solutions,
Monday, August 5, 2024
Cyber Signals Feb 2024
Worried about AI-powered cybersecurity threats? Then you'll be glad to know that Microsoft's security solutions deliver protection against cyberthreats and other security breaches with advanced AI-enabled security technologies and tactics. Learn why Microsoft is the leading cybersecurity vendor in this issue of Microsoft Threat Intelligence: Cyber Signals 2024. Download your complimentary copy of the report and contact us to learn about RIPEVA LLC's Microsoft Security offerings.
Navigating NIS2 requirements with Microsoft Security solutions
If your business is in healthcare, finance or energy, you should be getting ready for the Network and Information Security Directive 2 (NIS2), an expansion of NIS1, the European Union (EU) cybersecurity directive that enforces cybersecurity risk management standards and reporting obligations. Read this Microsoft article to get an overview and links to other resources.
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