Monday, January 29, 2024
Orkide Oils increased productivity with Microsoft Azure Virtual Desktop
Orkide Oils increased productivity, efficiency and security by using Microsoft Azure Virtual Desktop, Microsoft Endpoint Manager (Intune), Microsoft 365 Defender and Endpoint Defender services.
Read the customer story to learn more.
Tuesday, January 23, 2024
Microsoft a Leader in the 2023 Gartner Magic Quadrant for Desktop as a Service
Before you buy a desktop-as-a-service (DaaS) solution, you need to know the pros and cons of the leading solutions. Read the full report on Gartner 's Magic Quadrant for DaaS vendors — which includes digital workspace leaders like Microsoft Virtual Desktop.
Get the free report. 👉
Global State of Customer Service Sophistication
When 96% of customers will leave a company that delivers poor service, it's vital to constantly be rethinking how you can level up to meet customers' demands for exceptional service experiences. Explore trends in customer service and the factors driving them in the Microsoft whitepaper, "Global State of Customer Service Sophistication." Download you for free copy for insight, including an overview of Microsoft's innovative Service Sophistication Model and see how it can elevate service levels to foster brand loyalty.
Monday, January 22, 2024
The Total Economic Impact of Microsoft Windows PCs for Business
This report by Forrester Consulting evaluates the benefits of Microsoft Windows-based PCs vs non-Windows desktops and devices. Forrester evaluated savings on IT support, hardware expenses and third-party licenses and examined other important potential benefits of deploying Windows PCs vs alternative endpoint devices.
The report also provides a framework to evaluate the potential financial impact of Windows PCs on their organization as compared to refreshing with alternative end-point PCs and devices. Download the report, "The Total Economic ImpactTM of Microsoft Windows PCs for Business."
View: The Total Economic Impact of Microsoft Windows PCs for Business
Payette secures and extends on-premises BCDR while preparing for a cost-effective cloud future with Azure
Boston architectural company, Payette incorporated Azure Backup and Azure Site Recovery into its toolkit of disaster recovery solutions, expanding protection from on-premises into the cloud.
"The added threat monitoring capability of using the Azure platform in our security operations for detecting those data anomalies really gives us peace of mind," noted Dan Gallivan: Payette's director of IT.
Read the story here.
Evolve the service level of sophistication with Dynamics 365 Customer Service
Service leaders face challenges trying to adapt to customer needs. This blog from Microsoft showcases how service leaders can utilize Dynamics 365's tools and strategies to meet evolving customer expectations and provides sthought leadership from industry experts.
Planning a PC refresh? It pays to know the ROI you can expect before you spend the money. Reply if you'd like one of the experts at RIPEVA LLC to help assess your potential ROI. @Microsoft
Planning a PC refresh? It pays to know the ROI you can expect before you spend the money. Reply if you'd like one of the experts at RIPEVA LLC to help assess your potential ROI.
@Microsoft
Monday, January 15, 2024
Microsoft Digital Defense Report
Cybersecurity professionals need to keep up to date on the latest cyber-threat trends. This report from Microsoft analysts covers the threat landscape from IoT and infrastructure threats to disinformation campaigns, ransomware, and guidelines for thwarting these complex new threats.
Each chapter provides the key lessons learned and insights based on Microsoft's unique vantage point. The trillions of signals that Microsoft analyzes from its worldwide ecosystem of products and services reveal the ferocity, scope, and scale of digital threats across the globe.
You and your security team can read this comprehensive report on threats and Microsoft technologies that identify and block billions of phishing attempts, identity thefts, and other cyber-threats to Microsoft customers.
Microsoft Pluton security processor
The Microsoft Pluton cryptographic processor is a chip-to-cloud security technology built with Zero Trust principles at the core.
This article will give you a detailed overview of how Microsoft Pluton provides hardware-based root of trust, secure identity, secure attestation, and cryptographic services.
New security features in Windows 11 protect users and empower IT
Windows 11 is designed to simplify security with features from the chip to the cloud that are on by default. Learn more about these new security features.
Azure Virtual Desktop Watermarking Support
Need help learning to use the new Microsoft Azure Virtual Desktop Watermarking feature? We have it here!
Watermarking is an optional protection feature to Screen Capture in Virtual Desktop that acts as a deterrent for data leakage. This watermarking capability was first introduced in Feb 2023 via Public Preview of Windows Desktop clients. With General Availability, we're introducing support for Azure Virtual Desktop web client.
Read how to access Watermarking support in this article.
Tuesday, January 9, 2024
Annnouncing new Windows 11 innovation, with features for secure, efficient IT management and intuitive user experience
Microsoft is committed to delivering continuous innovation to Windows 11. In this article, Microsoft showcases many of the new privacy, security and accessibility features that Microsoft has added to Windows 11 this year.
Find out what new innovations are available to you in Windows 11.
Watermarking in Azure Virtual Desktop
Watermarking with screen capture protection helps prevent sensitive information from being captured on client endpoints. When you enable watermarking, QR code watermarks appear as part of remote desktops. Learn how in this article from Microsoft.
Monday, January 8, 2024
Microsoft Dynamics 365 Customer Insights Guided Tour
Microsoft Dynamics 365 Customer Insights reimagines how teams manage and act on customer data. From a comprehensive 360-degree view to real-time journey orchestration, learn how to harness next-gen AI for deeper insights and stronger customer relationships.
Westpac transforms IT and enables secure, inclusive, flexible work with Windows 11 Enterprise
Westpac, one of the largest banks in Australia, wanted to improve support for its more than 40,000 people, including its hybrid workforce, by transforming its IT environment.
In 2023, the bank chose a solution based on Windows 11 Enterprise E5 and Microsoft cloud services which has since improved user experience for staff and supported secure flexible work that is inclusive of all work styles.
Read the story.
Malware distributor Storm-0324 facilitates ransomware access
Are you prepared for attacks from cybercrime groups like Storm-0324 that infiltrate networks and act as distributors for other attack payloads such as ransomware? Understanding cybercriminal tactics is an important step in fighting them. Read this Microsoft article analyzing Storm-0324 tools, tactics and procedures (TTPs) and documented attacks. Learn how Microsoft Defender helps to identify threats such as these and mitigate their impact.
Vattenfall Streamlines service, scaled for sustainability and growth with Dynamics 365
Vattenfall AB, a leading European energy provider, embarked on a transformative journey using Microsoft Dynamics 365. This case dives into how they optimized sales, services, and customer engagement, fostering trust and aligning with their Net Zero goals. Discover their success story and how Dynamics 365 can reshape your customer insights.
Tuesday, January 2, 2024
Microsoft a Leader in the 2023 Gartner Magic Quadrant for Desktop as a Service
Before you buy a desktop-as-a-service (DaaS) solution, you need to know the pros and cons of the leading solutions. Read the full report on Gartner 's Magic Quadrant for DaaS vendors — which includes digital workspace leaders like Microsoft Virtual Desktop.
Get the free report. 👉
Monday, January 1, 2024
Lynk & Co is "changing mobility forever" with a customer-focused business driven by Dynamics 365
Lynk & Co, driven by a mission to change mobility forever, uses Microsoft Dynamics 365 to deliver unmatched customer experiences. From offering flexible vehicle acquisition methods to launching community-centered clubs, discover how this company revolutionized market strategy. Get the story.
Windows 11 Security Guide: Powerful Security by Design
Windows 11 is designed with layers of security enabled by default, so you can focus on your work, not your security settings. Out-of-the-box features such as credential safeguards, malware shields and application protection led to a reported 58% drop in security incidents.
View: Windows 11 Security Guide: Powerful Security by Design
Deliver Stellar Customer Service
Get a quick look at Microsoft Dynamics 365 Customer Insights and how it enables you to transform real-time customer engagement. Learn how to seamlessly unify transactional, demographic and behavioral data, and how AI-driven content recommendations can reshape your brand's customer journey. Watch the video.
Executive Summary, Forrester TEI of Windows 11 Pro Devices
To better understand the benefits, costs, and risks associated with Windows 11, research firm Forrester interviewed organizations with experience using new Windows 11 Pro devices.
In this report, Forrester lays out the benefits of Windows 11 such as improvements in security risk profiles and the accelerated deployment and provision of the devices. The report also looks at the costs and challenges of adopting Windows 11 Pro devices.
Read the executive summary of the report.
View: Executive Summary, Forrester TEI of Windows 11 Pro Devices
Payette secures and extends on-premises BCDR while preparing for a cost-effective cloud future with Azure
Boston architectural company, Payette incorporated Azure Backup and Azure Site Recovery into its toolkit of disaster recovery solutions, expanding protection from on-premises into the cloud.
"The added threat monitoring capability of using the Azure platform in our security operations for detecting those data anomalies really gives us peace of mind," noted Dan Gallivan: Payette's director of IT.
Read the story here.
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